Frequently Asked Questions · よくある質問
Everything You
Need to Know.
Your questions, answered — honestly and simply.
✦
About Our Products · 製品について
Product FAQs
美白C+ is a daily beauty supplement made in Japan, designed to support skin clarity, even tone, and natural radiance from within. It contains Vitamin C, Collagen, Placenta Extract, Rosehip, Hyaluronic Acid, and Vitamin E + B Complex. Each bottle contains 60 tablets — taken 4 to 6 tablets per day.
Infinite Glow+ is a daily anti-aging softgel supplement made in Japan, formulated to support skin firmness, youthful quality, and inner radiance. Key ingredients include Astaxanthin, DHA 425mg, EPA 120mg, ALA 175mg, and Vitamin E. Each bottle contains 60 softgels — taken 3 softgels per day.
No. CRISANÉ supplements are beauty support products, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. They are designed to support your skin's health and beauty as part of a consistent daily wellness routine.
Yes — 100% manufactured in Japan under strict quality standards. Japanese manufacturing is known worldwide for its precision, consistency, and care. This is something we take great pride in and will never compromise on.
Absolutely. Many of our customers take both products as a complete daily inner beauty ritual — 美白C+ for clarity and radiance, and Infinite Glow+ for firmness and anti-aging support. Simply follow the recommended serving size on each product label.
Take 4 to 6 tablets per day with water. You can take them all at once or split them throughout the day — whichever is easiest for your routine. Consistency matters most, so choose a time you will actually remember.
Take 3 softgels per day with water. Morning or evening — whatever works best for your lifestyle. The most important thing is that you take it every day, consistently.
Beauty supplements work from the inside out — results build gradually with consistent daily use. Many customers begin to notice a difference in skin hydration and texture within the first few weeks. More visible changes in tone, firmness, and radiance are typically seen after 1 to 2 months of regular use. Individual results vary.
CRISANÉ supplements are made from high-quality ingredients and are generally well tolerated. However, if you have known allergies, are pregnant, breastfeeding, or taking medication, please consult your healthcare provider before use. Discontinue use if you experience any adverse reaction.
Ordering & Shipping · ご注文・配送について
Ordering FAQs
You can order CRISANÉ in two ways:
1. Via our website — browse our shop and place your order directly online.
2. Via social media — send us a direct message on Instagram or LINE and our team will assist you with your order personally.
1. Via our website — browse our shop and place your order directly online.
2. Via social media — send us a direct message on Instagram or LINE and our team will assist you with your order personally.
Yes — we ship worldwide. No matter where you are, we will do our best to get your CRISANÉ order to you. Shipping times vary depending on your location. If you have any questions about shipping to your specific country, feel free to reach out to us directly.
Cash on Delivery (COD) is currently available for orders within Japan only. For international orders, please use our other available payment methods at checkout.
We accept the following payment methods:
• Bank Transfer — available for all orders
• Cash on Delivery (COD) — available for Japan orders only
Payment details will be provided upon order confirmation. If you have any questions, please don't hesitate to reach out to us.
• Bank Transfer — available for all orders
• Cash on Delivery (COD) — available for Japan orders only
Payment details will be provided upon order confirmation. If you have any questions, please don't hesitate to reach out to us.
Shipping times vary by destination. Domestic Japan orders typically arrive within a few business days. International orders may take longer depending on your country and chosen shipping method. You will receive tracking information once your order is dispatched.
Yes. Once your order has been shipped, you will receive a tracking number via the contact details you provided. If you have any issues tracking your order, please reach out to us on Instagram or LINE and we will assist you right away.
We are always here to help. Reach out to us directly via Instagram DM or LINE — our team will get back to you as soon as possible. We take pride in looking after every CRISANÉ customer personally.
Still Have a Question? 💬
Our team is always happy to help. Reach out to us directly and we'll get back to you personally.
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Questions Answered.
Time to Begin.
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